Shipping policy

# Delivery Policy

Welcome to Eagle Enterprises and the Lumeo store. Please read our delivery and return policy carefully before placing an order.

## Delivery Policy

* Orders are processed within 1–3 business days after payment confirmation.

* Delivery time may vary depending on your location and courier service availability.

* Customers will receive tracking details once the order is shipped.

## Return & Replacement Policy

* If the customer receives the correct product as ordered, returns or refunds will **not** be accepted.

* Returns are accepted only if the customer receives:

  * Wrong product

  * Incorrect item variant

  * Damaged product during delivery

## Return Shipping Condition

* The customer must pay the return shipping charges for returning the product.

* The returned product must be unused and in original packaging.

## Important Notes

* Return requests must be made within 48 hours of delivery.

* After inspection of the returned item, replacement or refund will be processed.

Thank you for shopping with Lumeo.